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In accordance with federal Older American's Act regulations, the Illinois Department on Aging has divided Illinois into 13 Planning and Service Areas (PSAs).  The 13 Planning and Service Areas in Illinois are each managed and served b y Community Care Systems, Inc. Please select from the drop down menu the County in which you reside to view the Community Care office in your area.


Employment Benefits


  • Free Pre-Service Training. Once you have successfully completed training you will receive a certificate of completion. Qualifying you to work as a HCA in the CCP program anywhere in the state.
  • Ongoing paid Quarterly training
  • Flexible work schedule base around you availability.
  • Mileage reimbursement 
  • Travel Time between clients reimbursed
  • Paid Vacation
  • Paid Holidays
  • Union representation by SEIU
  • Free Health Insurance offered through SEIU Health Benefits Fund
  • 401K Pension Plan
  • Direct Deposit or Pay Card is available
  • Group Cafeteria Insurance Plans: Accidental Death & Dismemberment Short Term Disability Cancer Dental Vision


Available Positions


24 Hours of PRE-SERVICE Training must be completed prior to being hired as a Homecare Aide or a Homecare Aide Substitute, which is offered at no cost to you. You will receive a certificate upon successful completion of Pre-Service Training.

As part of the hiring process a Criminal History Background Check is mandatory for everyone who applies for employment with Community Care Systems, Inc. A live fingerprint scan must be completed within 10 days from date of hire.

Homecare Aide

Job Summary:  Under the direct supervision of the Service Coordinator and/or Field Supervisor, the Homecare Aide assists participants with and performs activities of daily living. A Homecare Aide maintains, strengthens, and safeguards the functioning of individuals in their own homes when no responsible and capable person is available for this purpose, in accordance with the authorized plan of care.


  • A High School diploma or general education diploma, or
  • One year of Homecare Aide/Chore-housekeeping direct service staff work experience in the Community Care Program, or in a comparable human service program; or for a dependent child or adult family member; or 
  • Demonstrate continued progress towards meeting the educational requirements of a general educational diploma by current registration and evidence of successful completion of course work (grade of “C” or higher)
  • Must be at least 18 years of age.
  • Basic knowledge of home management skills.
  • Proof of current auto insurance and current drivers’ license.


Homecare Aide Substitute

Job Summary:  The Homecare Aide Substitute is under the direct supervision of the Area Administrator or his/her Service Coordinator. Homecare Aide Substitutes perform all functions of the Homecare Aide position, i.e., service participants when Homecare Aide is absent. 


  • High school diploma or General Education Diploma (GED).
  • One year of Homecare Aide direct service work experience in the Community Care Program or in a comparable human service program; or for a dependent child or adult family member, or; 
  • Demonstrate continued progress toward meeting the educational requirements of a General Education Diploma (GED) by current registration and evidence of successful completion of course work (grade of “C” or higher); and
  • Possess good home management/housekeeping skills.
  • Ability to communicate in both written and oral forms for instruction of other workers, maintaining records and communicating with participants/supervisors.
  • Sensitivity to and understanding of participants’ needs.
  • Reliable transportation available to/from participants’ homes and ability to provide transportation/escort for participant to/from errands and/or medical appointments.
  • Proof of current auto insurance and current drivers’ license.

In-Home Care FAQ's

Who would benefit from in-home service?

In-home services benefit a wide array of people with varying levels of functioning. We serve individuals who need assistance temporarily such as to recover from surgery or hospitalization to individuals who need assistance daily for the long term.

I only want service once a week. Is there a minimum amount of service?

Services are provided on an individual basis. If you have a case manager, they will determine the amount of hours for which you qualify. Ultimately, the decision is up to you. Some participants have service multiple times daily, some receive service 2-3 times a week, and yet some just once weekly. If paying privately, there is a 2hr minimum for service.

Can we change days of service if needed?

Yes, we just request notification so we can adjust the schedules of our home care aides.

Can we change days of attendance if needed?

Yes, we are flexible. Generally, the days of attendance are discussed at the time of the initial assessment but this may be changed to suit your needs. We would appreciate advanced notice for scheduling changes to be sure that we have appropriate staffing.

Do you provide 24hr assistance?

We do provide in-home service 24 hours a day on a case by case basis. Most service is provided between 7am and 8pm.

Can you take me to the doctor?

In most circumstances, we can. Often, we can also provide transportation for errands. However, some funding sources limit our ability to provide transportation.

How are your employees screened and trained?

All of our home care aides must pass a thorough background check. They receive 24 hours of training initially and then must complete 12 hours of additional training each year.

How do I get my parents to agree to services?

It can be scary and upsetting to admit that your loved one’s abilities and functioning are declining. Keeping communication open and having an honest conversation about your concerns and goals for in home services is the best approach. We want to partner with you and your family to preserve dignity and be respectful of the desire to remain healthy and safe in their home. With our supportive services, your loved one can remain in their comfortable, familiar environment and you have more freedom and peace of mind.

What if I don’t like my home care aide?

We do our best to match our participants to our home care aides but we understand at times that it might not be a good fit. Please notify our office of any concerns or problems that you are having so that we may resolve the problem or try a different home care aide.

How soon can I get started? Is there a waiting period for service?

Generally, services can be started within a few days.

How will I be billed?

If you receive funding through an agency, billing will be handled through that particular agency. If you are paying privately, you will be billed on a monthly basis.